Frequently Asked Questions

Please search our FAQs or filter from the topics you’re interested in from the options below.

Each category contains commonly asked questions and their answers tailored to address your queries efficiently. Simply click on your preferred topic to find the information you need. If you can’t find what you’re looking for, don’t hesitate to contact us for further assistance.

FAQ Categories

Can I register for a course in another state?

We offer national courses that are available for anyone aligned with the target audience to attend.   We also offer state-based courses. For online and face-to-face courses, those who live or pr...

Can I request further or specific information on the Viral Hepatitis Mapping Report?

Requests for specific and further data to assist with planning and sector development are welcome and should be sent to Jennifer MacLachlan at [email protected].   

Contact and enquiries

All phone lines are managed between 9am – 5pm (AEDT), Monday to Friday.  ASHM HIV Prescriber enquiries  Email: [email protected]   Phone: 0478 695 506  ASHM HBV Prescriber enqui...

Do I need to submit my attendance at ASHM courses and conferences for Prescriber CPD points?

No, if you have attended an ASHM course (online or in-person) or an ASHM conference associated with Prescriber CPD points, your Prescriber CPD points will be automatically awarded. Please allow up ...

Do I need to submit my attendance at VHHITAL courses for Prescriber CPD points?

No, if you have attended a VHHITAL course (online or in-person) associated with Prescriber CPD points, your Prescriber CPD points will be automatically awarded. Please allow up to two weeks after t...

Does ASHM accept encore abstracts?

Yes, ASHM accepts encore abstracts. However, it is ultimately up to the individual conference program committees to decide if it is allocated a presentation in the program. Abstracts that have not ...

How can I cancel my enrolment for a course?

If you need to cancel your enrolment, send an email to [email protected] with your name and the title and date of the course. We will cancel your enrolment for you.

How can I contribute to the development or update of a resource?

To contribute to a resource or guideline, email our team at educat[email protected] to express your interest.

How can I enrol in a course?

To enrol in an ASHM course, you will need to have a free MyASHM account. Then, simply find a course on our Training Library and click the ‘Register’ button, and then the 'Register' confirmation but...
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