You can offer feedback or file a complaint about our organisation or a program by phone, mail, in person or via the form below.
Upon receipt, your input undergoes internal review for resolution. For concerns of serious misconduct—corruption, illegality, etc.—or if standard reporting poses identification or reprisal risks, our whistleblower policy offers an alternative avenue.
To report a child protection concern related to ASHM Health (including ASHM projects), please fill out the form on the Child Protection Policy page. A response will be provided within 7 days.
Please take a moment to complete our feedback form to help us improve your experience with our website or our organisation. Your input will be carefully reviewed and considered by the relevant team.
If you are not satisfied with the response and believe our organisation has breached the ACFID Code of Conduct, you can lodge a complaint with the ACFID Code of Conduct Committee by sending an email to [email protected].
Information about how to make a complaint can be found at the ACFID Complaints page.
Thank you for your contribution to our continuous improvement.
If you require accessibility or language assistance in making a complaint or providing feedback, please contact us.
ASHM Head Office - Sydney
Level 3, 160 Clarence Street Sydney, NSW 2000
Tel: (+61) 02 8204 0700
ASHM acknowledges the Traditional Owners of Country across the various lands on which we live and work. We recognise Aboriginal and Torres Strait Islander peoples’ continuing connection to land, water, and community and we pay our respects to Elders past and present. ASHM acknowledges Sovereignty in this country has never been ceded. It always was, and always will be, Aboriginal land.
The information provided on this website and its related websites and guidelines, and the resources made available by ASHM in any format or medium, are for general information purposes only and are not intended as medical advice or as a substitute for consultation with a qualified healthcare professional. While ASHM Health strives to provide accurate and current resources and information, the resources, information and guidelines made available by ASHM Health do not provide personalised medical advice, diagnosis, or treatment. Healthcare professionals should apply their clinical judgment and consider individual circumstances when using this information. To the extent permitted by law, ASHM Health disclaims all liability for any outcomes resulting from reliance on the information provided. For specific medical concerns, please consult a licensed healthcare provider.
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