Position Details

• Full-time position (38 hours per week), Monday to Friday in Meanjin (Brisbane).
• Fixed-term contract to 30 June 2027 (in alignment with all employee contracts).
• Social, Community, Home Care and Disabilities Award 2010 Level 6 + superannuation.
• Salary packaging available to increase your take-home income.

About the role

The Operations Team Leader leads the Operations Team and coordinates the operational systems that support QPP’s programs and services across Queensland. Working closely with the Executive Operations Manager, the role ensures the organisation’s infrastructure, administrative systems and operational services function effectively to support program delivery.

The Operations Team supports the organisation across administration, finance coordination, communications and digital systems, quality and compliance systems, and operational logistics and infrastructure. The Operations Team Leader plays an important role in ensuring organisational systems enable program teams to deliver effective services to communities across Queensland.

This role requires sound operational judgement and the confidence to address operational issues independently while knowing when matters require escalation or strategic input.

The role suits someone who enjoys improving organisational systems, coordinating workflows and supporting teams to work efficiently in a complex operational environment.

You will thrive in this role if you enjoy bringing structure to complex environments, strengthening operational systems and ensuring teams have the processes, tools and support they need to do their work effectively.

QPP is a collaborative organisation where employees are encouraged to take initiative, contribute ideas and work together to continuously improve how we support our communities.

About you

You are a practical and thoughtful leader who enjoys helping teams work well together and ensuring systems support people to do their best work. You bring a calm and organised approach to complex environments and are comfortable navigating competing priorities while maintaining focus on what matters most. You communicate clearly, build trusted relationships and approach challenges with curiosity and problem-solving. You take initiative, follow through on commitments and support others to succeed.

You will likely bring:

• Experience leading or coordinating teams in an operational or service environment.
• Strong organisational and problem-solving skills.
• Experience working with organisational systems, policies or compliance frameworks.
• The ability to coordinate multiple priorities and workflows in a dynamic environment.
• Strong communication and stakeholder relationship skills.

You are motivated by meaningful work and value contributing to an organisation that improves the lives of communities across Queensland. This role carries significant organisational responsibility and plays an important role in strengthening the systems and operational coordination that support QPP’s statewide programs.

About Queensland Positive People

For more than 37 years, Queensland Positive People (QPP) has been a peer-led community organisation working alongside communities to improve the lives of people living with and affected by HIV across Queensland, while helping reduce new transmissions of HIV and other STIs.

QPP delivers peer navigation, community engagement, prevention, testing and health support programs in partnership with health services and government to strengthen community health outcomes. These include case management for people living with HIV, HIV and sexual health prevention, testing and treatment services, as well as public health campaigns, advocacy, policy development and research.

Our work contributes to the goal of virtually eliminating HIV transmission while ensuring people living with HIV and affected communities can live well, free from stigma and discrimination.
QPP is a mature organisation with 44 employees working across Queensland, supported by well-established operational systems, quality frameworks and governance processes that enable effective service delivery.

Why work at QPP

QPP is committed to being a supportive and inclusive workplace where employees feel valued, respected and connected to the impact of their work. Employee feedback consistently highlights the strong sense of purpose within the organisation, supportive working relationships between colleagues and managers, and the meaningful nature of the work delivered to communities across Queensland.

QPP aims to create a workplace where employees are supported to contribute their ideas, take initiative and continue developing their skills and leadership capability.

QPP offers:

• Flexible working arrangements where possible.
• Opportunities for professional development and learning.
• Access to external supervision or coaching.
• A supportive workplace that values lived experience of people living with HIV and affected communities.
• The opportunity to contribute to high impact community health work.

QPP recognises the importance of reflective practice and supports leadership development through professional learning, mentoring and supervision opportunities.

QPP values Diversity, Equity, Quality, Freedom, Empathy and Belonging, and we are committed to creating an inclusive workplace where people from diverse backgrounds feel respected and supported.

Queensland Positive People is an Equal Opportunity Employer.
People living with HIV and our allies come from diverse backgrounds, including different ages, genders, sexualities, cultures, ethnicities and faiths. We recognise and value these perspectives and the strength they bring to our communities.

QPP strongly encourages applications from people living with HIV, LGBTQIA+ communities, Aboriginal and Torres Strait Islander peoples and people from diverse cultural backgrounds.

Applications

Applicants are encouraged to review the Position Description before applying.
Link to PD: https://qpp.foliogrc.com/refdocs/167/public_show

Applications should include a resume and complete the Application Form including their responses addressing the Key Selection Criteria.

Link to Application Form: https://www.qpp.org.au/wp-content/uploads/2026/03/Operations-Team-Leader-OTL-Employment-Application-Form.docx

We welcome thoughtful applications from people who are motivated to contribute to the operational strength and future development of QPP.

Applications close midnight Wednesday 08 April 2026.
Interviews are currently scheduled for Monday 20 April 2026.

For Further Information Contact:
Jane Copeland – Executive Operations Manager
Email: [email protected]

Apply now

Click link below.