Are you a self-motivated individual with strong case management experience?

Are human rights and social justice within your core values?

Are you passionate about health equity for diverse communities of regional Queensland?

Queensland Positive People (QPP) are seeking a passionately motivated case managers to provide client-centred support to people living with HIV who are experiencing barriers to HIV treatment and care. QPP are offering two (2) full time permanent roles, with option to negotiate part time (0.6FTE minimum). These roles are located in either Cairns or Townsville, with outreach throughout the Far North and Central Queensland regions. We are recruiting two Case Managers in either a Peer Treatment Facilitator (PTF) or Treatment Support Facilitator (TSF) role.

Applications close Brisbane time 5pm Sunday, 10th May 2026

About the Roles

Case Manager – Treatment Support Facilitator (TSF)
The TSF role focuses on client empowerment and the delivery of complex case management support for people experiencing challenges such as mental health or AOD issues, financial or housing stress, and unemployment. The role involves building tailored support plans with clients to address the social determinants of health that impact HIV treatment uptake, adherence, and retention in care.

Case Manager – Peer Treatment Facilitator (PTF)
The PTF role must be filled by a person living with HIV who is comfortable sharing their lived experience with clients and community. The role combines peer navigation and case management, providing holistic support, peer education, and practical assistance to navigate the health system. PTFs work collaboratively with clients to build tailored support to address the social determinants of health that impact HIV treatment uptake, adherence, and retention in care.

Position Details

• Full-time (38 hours) weekdays or part time (minimum 0.6 FTE). Some out of hours and weekend work is required.
• Fixed-term contract to 30 June 2027 (continuation of employment depends on continued program funding).
• Work includes outreach (both in person and by phone), regular team connections (in person and online), and the promotion of work/life balance with flexible working arrangements.
• SACS Award Level 5.1 ($51.00 per hour) + super + salary packaging to increase your take home wage.
• Supportive organisation with an exciting future of growth and commitment to community.
  Interviews are currently scheduled for Friday 22nd May 2026 (to be confirmed).

Essential Requirements

• Tertiary qualification in social work/community development and/or social/human services with prior experience in case management.
• Hold a current QLD Working with Children Check (Blue Card).
• Provide a National Police Check of 6 months currency or evidence that a check has been applied for.
• Provide a valid Driver’s license with no restrictions.
• Willingness to work outside normal business hours as required.
• Ability to travel within Queensland and inter-state as required.
• *To be eligible for the Peer Treatment Facilitator role, you must be a person living with HIV.

Why work at QPP
QPP is committed to being a supportive and inclusive workplace where employees feel valued, respected and connected to the impact of their work.
Employee feedback consistently highlights the strong sense of purpose within the organisation, supportive working relationships between colleagues and managers, and the meaningful nature of the work delivered to communities across Queensland.

QPP aims to create a workplace where employees are supported to contribute their ideas, take initiative and continue developing their skills and leadership capability.

QPP offers:

• Flexible working arrangements where possible.
• Opportunities for professional development and learning.
• Access to external supervision or coaching.
• Strong team connection and support including regional and Brisbane based staff.
• A supportive workplace that values lived experience of people living with HIV and affected communities.
• The opportunity to contribute to high impact community health work.

QPP recognises the importance of reflective practice and supports leadership development through professional learning, mentoring and supervision opportunities.

QPP values Diversity, Equity, Quality, Freedom, Empathy and Belonging, and we are committed to creating an inclusive workplace where people from diverse backgrounds feel respected and supported.

Queensland Positive People is an Equal Opportunity Employer.

People living with HIV and our allies come from diverse backgrounds, including different ages, genders, sexualities, cultures, ethnicities and faiths. We recognise and value these perspectives and the strength they bring to our communities.

QPP strongly encourages applications from people living with HIV, LGBTQIA+ communities, Aboriginal and Torres Strait Islander peoples, and people from diverse cultural backgrounds.

How to Apply

Applicants are encouraged to review the Position Descriptions before applying.
Link to PD: https://qpp.foliogrc.com/refdocs/178/public_show (PTF) & https://qpp.foliogrc.com/refdocs/179/public_show (TSF)

Applications should include a resume and complete the Employment Application Form including their responses addressing the Key Selection Criteria.

Link to Employment Application Form: https://www.qpp.org.au/wp-content/uploads/2026/04/Employment-Application-Form-Case-Manager-PTF-or-TSF-April-2026-1.docx

QPP welcomes thoughtful applications from people who are motivated to contribute to the operational strength and future development of QPP. Please email your Employment Application Form along with all the supporting documents including your CV to [email protected]

For Further Information Contact:
Gregory McGuirk – LIFE+ Manager
Email: [email protected]

Apply now

Click the link below.