Frequently Asked Questions
Please search our FAQs or filter from the topics you’re interested in from the options below.
Each category contains commonly asked questions and their answers tailored to address your queries efficiently. Simply click on your preferred topic to find the information you need. If you can’t find what you’re looking for, don’t hesitate to contact us for further assistance.
Are ASHM memberships tax deductible?
Yes. You will receive a receipt of payment at the time of purchase. If you do not receive a receipt, please contact us at [email protected].
Can I register for a course in another state?
We offer national courses that are available for anyone aligned with the target audience to attend.
We also offer state-based courses. For online and face-to-face courses, those who live or pr...
Can I request further or specific information on the Viral Hepatitis Mapping Report?
Requests for specific and further data to assist with planning and sector development are welcome and should be sent to Jennifer MacLachlan at [email protected].
Contact and enquiries
All phone lines are managed between 9am – 5pm (AEDT), Monday to Friday.
ASHM HIV Prescriber enquiries
Email: Contact us and select "Prescriber Program" and "HIV"
Phone: 0478 695 506
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Do I need to submit my attendance at ASHM courses and conferences for Prescriber CPD points?
No, if you have attended an ASHM course (online or in-person) or an ASHM conference associated with Prescriber CPD points, your Prescriber CPD points will be automatically awarded. Please allow up ...
Do I need to submit my attendance at VHHITAL courses for Prescriber CPD points?
No, if you have attended a VHHITAL course (online or in-person) associated with Prescriber CPD points, your Prescriber CPD points will be automatically awarded. Please allow up to two weeks after t...
Does ASHM accept encore abstracts?
Yes, ASHM accepts encore abstracts. However, it is ultimately up to the individual conference program committees to decide if it is allocated a presentation in the program. Abstracts that have not ...
How can I cancel my ASHM membership immediately? Can I get a refund for the remaining time?
All memberships are valid for one year at the time of purchase and cannot be refunded due to change-of-mind. Please see our Terms of Service here.
To cancel your membership, please contact us at...
How can I cancel my enrolment for a course?
If you need to cancel your enrolment, please contact us and select "Education/Training". Please include the title and date of the course in your message. We will cancel your enrolment for you.
